Support

VEX EDR Support



Get in touch with our team for help with specific issues and concerns.

U.S. Office & Distribution Center

VEX Robotics
6725 W FM 1570
Greenville, TX, United States, 75402

Canada Office & Distribution Center

Innovation First Trading, Inc.
940 Brock Rd. Unit #9
Pickering, Ontario Canada
L1W 2A1

U.K. Office & Distribution Centre

Innovation First Trading SARL
6 Melford Court
Hardwick Grange
Warrington, United Kingdom
WA1 4RZ

European Office & Distribution Centre

Innovation First Trading SARL
21b rue Gabriel Lippmann
L-5365 Munsbach
Luxembourg

Australian Office & Distribution Center

Innovation First Trading SARL
16 Waddikee Rd.
Lonsdale, SA, 5160
Australia

Asia Pacific Office & Distribution Center

Innovation First Trading SARL
Suite 1006, Chinachem Golden Plaza
77 Mody Road, Tsim Sha Tsui East
Kowloon, Hong Kong



Office Hours 7am - 5pm CT
Phone: +1-903-453-0802
E-Mail: support@vex.com
sales@vex.com

Office Hours 8:30am - 4:30pm ET
Phone: +1-905-492-2638
E-Mail: support@vex.com
casales@vex.com

Office Hours 9am - 5pm GMT
phone: +44 (0) 1925 251038
E-Mail: support@vex.com
eusales@vex.com

Office Hours 9am- 5pm CET
phone: +352 27 86 04 87
E-Mail: eusupport@vex.com
luinfo@innovationfirst.com.com

Office Hours 9am- 5pm ACST
Phone: +61 08 8326 5500
E-Mail: support@vex.com
auinfo@vex.com

Office Hours M-F 9am-5pm (GMT +8)
Phone: +(852) 2152-0727
Fax: +(852) 2117-9335
Sales E-Mail: ap-sales@vex.com
Customer Support E-Mail: ap-cs@vex.com

VEX EDR Forum

Collaborate and learn from our enormous community of VEXperts.

Firmware Updates

Keep your electronics up to date with the latest firmware release.

Competition Resources

Learn more about this year's VEX Robotics Competition game.

Marketing Assets

Download free VEX logos, videos, photos and more.