Customer Support
Self Service
VEX Library
Product Resources for all VEX
brands:
Documentation, Building, Coding, Troubleshooting, Educational Resources
REC Library
Competitions resources for all RECF programs:
Teams, Event Partners, Volunteers, Students,
Parents
Technical Support
Sales
Select Your Country / Region:
Support by Phone
Phone: (833) 297-6268
Fax: +1-214-722-1284
Monday - Friday, 7am - 5pm CST
Support Location
VEX Robotics Headquarters
6725 W. FM 1570
Greenville, Texas 75402
Support by Email
VEX Product & Software Support
support@vex.com
VEX Competition Support
support@robotevents.com
VEXpro Support
prosupport@vex.com
VEX Marketing & Branding
marketing@vex.com
Sales
Support by Phone
Phone: (833) 297-6268
Fax: +1-214-722-1284
Monday - Friday, 7am - 5pm CST
Support Location
VEX Robotics Headquarters
6725 W. FM 1570
Greenville, Texas 75402
Support by Email
VEX Product & Software Support
support@vex.com
VEX Competition Support
support@robotevents.com
VEXpro Support
prosupport@vex.com
VEX Marketing & Branding
marketing@vex.com
Sales
Support by Phone
Phone: 905-492-2099
Fax: 905-492-2638
Monday - Friday, 8:30am - 4:30pm EST
Support Location
Innovation First International, Inc. – Canada
940 Brock Rd. Unit #9
Pickering, Ontario L1W 2A1
Support by Email
VEX Poduct & Software Support
support@vex.com
VEX Competition Support
support@robotevents.com
VEXpro Support
prosupport@vex.com
VEX Marketing & Branding
marketing@vex.com
Support by Phone
Phone: +44 (0) 1925 251038
Monday - Thursday, 9am - 5pm
Friday, 9am - 4:30pm
Support Location
Innovation First International (UK) Limited
6 Melford Ct.
Hardwick Grange, Warrington WA1 4RZ
Support by Email
VEX Product & Software Support
support@vex.com
VEX Competition Support
emeasupport@roboticseducation.org
VEXpro Support
prosupport@vex.com
VEX Marketing & Branding
emeamarketing@vex.com
Support by Phone
Phone: +44 1925 251038
Monday - Thursday, 9am - 5pm
Friday, 9am - 4:30pm
Support Location
Innovation First Trading SARL
Z.A.E. Wolser G, 315
3434 – Dudelange, Luxembourg
Support by Email
VEX Product & Software Support
support@vex.com
VEX Competition Support
emeasupport@roboticseducation.org
VEXpro Support
prosupport@vex.com
VEX Marketing & Branding
emeamarketing@vex.com
Support by Phone
Phone: 971 4 559 6204
Sunday - Thursday, 9am - 5pm GST
Support Location
Innovation First International (AU) Pty Ltd
Dubai Branch
Office/Suite 804, 8th floor, Building 2
Bay Square, Business Bay, Dubai, UAE
Support by Email
VEX Product & Software Support
support@vex.com
VEX Competition Support
emeasupport@roboticseducation.org
VEXpro Support
prosupport@vex.com
VEX Marketing & Branding
emeamarketing@vex.com
Support by Phone
Phone: +61 08 8326 5500
Monday - Friday, 8:30am - 5pm ACST
Support Location
Innovation First Trading SARL
16 Waddikee Rd.
Lonsdale, SA, 5160
Support by Email
VEX Product & Software Support
support@vex.com
VEX Competition Support
support@roboticseducation.org
VEXpro Support
prosupport@vex.com
VEX Marketing & Branding
emeamarketing@vex.com
Support by Phone
Phone: +86(27)8860-6608
Fax: +86(27)8860-6608
Monday - Friday, 8:30am-5:30pm
Support Location
Innovation First International (Wuhan) Limited
Suite 4301, Zheshang International Building
718 Jianshe Avenue
Jiangan, Wuhan
Hubei, China 430014
Support by Email
Website
www.innovationfirst.cn
Sales
china@vex.com
VEX Product & Software Support
cn-cs@vex.com
VEX Competition Support
cn-events@vex.com
VEXpro Support
prosupport@vex.com
VEX Marketing & Branding
cn-media@vex.com
Authorized Reseller for China
Website: VEX China Sales
Phone: +86(27)8860-6608
Support by Phone
Phone: +852-2152-0727
Fax: +852-2117-9335
Monday - Friday, 8:30am-5:30pm
Support Location
Innovation First International (Hong Kong) Limited
Suite 1006, Chinachem Golden Plaza
77 Mody Road
Tsim Sha Tsui East
Kowloon, Hong Kong
Support by Email
VEX Product & Software Support
ap-cs@vexrobotics.com
VEX Competition Support
ap-events@robotevents.com
VEXpro Support
prosupport@vex.com
VEX Marketing & Branding
ap-media@vex.com