Contact Us

Get the most out of your VEX experience with our team of experts who are here to help!

Click on your region below for office contact information.

Technical Support

Email: support@vex.com

Phone: (903) 453-0802

Marketing & Branding

Email: marketing@vex.com

Sales Support

Email: sales@vex.com

Phone: (903) 453-0802

Toll-free: 833-29-ROBOT (833-297-6268)

Note: Our toll-free number is for product support only.

Competition Support

Email: support@robotevents.com

Website: roboticseducation.org/contact-us/

Canadian Sales & Distribution

Innovation First Trading, Inc.
940 Brock Rd. Unit #9
Pickering, Ontario
L1W 2A1
Canada

Sales Support
E-Mail: casales@vex.com
Phone: 905-492-2099
Fax: 905-492-2638
Toll-free: 833-29-ROBOT (833-297-6268)
Note: Our toll-free number is for product support only.

Technical Support
E-Mail: support@vex.com

Marketing & Branding
E-Mail: marketing@vex.com

Competition Support
E-Mail: support@robotevents.com
Website: roboticseducation.org/contact-us

China Sales & Distribution

Innovation First International (Wuhan) Limited
Suite 4301, Zheshang International Building
718 Jianshe Avenue
Jiangan, Wuhan
Hubei, China 430014

Sales Support
E-Mail: cn-sales@innovationfirst.com
Phone: +86(27)8860 6608
Fax: +86(27)8860 6608
http://www.innovationfirst.cn

Technical Support
E-Mail: support@vex.com

Marketing & Branding
E-Mail: marketing@vex.com

Competition Support
E-Mail: support@robotevents.com
Website: roboticseducation.org/contact-us

United Kingdom Sales & Distribution

Innovation First Trading SARL
6 Melford Court
Hardwick Grange
Warrington
WA1 4RZ
United Kingdom

Sales Support
E-Mail: eusales@vexrobotics.com
Phone: +44 (0) 1925 251038

Technical Support
E-Mail: support@vex.com

Marketing & Branding
E-Mail: marketing@vex.com

Competition Support
E-Mail: emeasupport@roboticseducation.org
Website: roboticseducation.org/contact-us

U.S. Office & Distribution Center

VEX Robotics, Inc.
6725 W FM 1570
Greenville, TX 75402
United States

Sales Support
E-Mail: sales@vexrobotics.com
Phone: +1-903-453-0802
Fax: +1-214-722-1284

US Sales and Support hours are Monday - Friday, 7am - 5pm CT

Technical Support
E-Mail: support@vex.com

Marketing & Branding
E-Mail: marketing@vex.com

Competition Support
E-Mail: support@robotevents.com
Website: roboticseducation.org/contact-us

Asia-Pacific (Outside of China) Sales & Distribution

Innovation First Trading SARL
Suite 1006, Chinachem Golden Plaza
77 Mody Rd., Tsim Sha Tsui East
Kowloon
Hong Kong

Sales Support
Sales & Marketing E-mail: ap-sales@vexrobotics.com
Phone: +852-2152-0727
Fax: +852-2117-9335

Technical Support
E-Mail: ap-cs@vexrobotics.com

Marketing & Branding
E-Mail: marketing@vex.com

Competition Support
E-Mail: support@robotevents.com
Website: roboticseducation.org/contact-us

European Sales & Distribution

Innovation First Trading SARL
Parc Logistique Eurohub Sud
3434 - Dudelange
Luxembourg

Sales Support
Email: eusales@vexrobotics.com
Phone: +44 1925 251038

Technical Support
E-Mail: support@vex.com

Marketing & Branding
E-Mail: marketing@vex.com

Competition Support
E-Mail: emeasupport@roboticseducation.org
Website: roboticseducation.org/contact-us

Australian Sales & Distribution

Innovation First Trading SARL
16 Waddikee Rd.
Lonsdale, SA, 5160
Australia

Sales Support
E-Mail: auinfo@vexrobotics.com
Phone: +61 08 8326 5500
Fax: +61 08 8326 1888

Technical Support
E-Mail: support@vex.com

Marketing & Branding
E-Mail: marketing@vex.com

Competition Support
E-Mail: support@robotevents.com
Website: roboticseducation.org/contact-us

Middle East & North Africa Sales & Distribution

Innovation First International AU Pty Ltd - Dubai Branch
Office/Suite 804, 8th floor, Building 2,
Bay Square, Business Bay, Dubai, UAE

Sales Support
E-Mail: menasales@vexrobotics.com
Phone: 971 4 559 6204

Technical Support
E-Mail: support@vex.com

Marketing & Branding
E-Mail: marketing@vex.com

Competition Support
E-Mail: emeasupport@roboticseducation.org
Website: roboticseducation.org/contact-us