Contact Us

Get the most out of your VEX experience with our team of experts who are here to help!

Technical Support

Email: support@vex.com

Phone: (903) 453-0802

Marketing & Branding

Email: marketing@vex.com

Sales Support

Email: sales@vex.com

Phone: (903) 453-0802

Toll-free: 833-29-ROBOT (833-297-6268)

Note: Our toll-free number is for product support only.

Competition Support

Email: support@robotevents.com

Website: roboticseducation.org/contact-us/

Canadian Sales & Distribution

Innovation First Trading, Inc.
940 Brock Rd. Unit #9
Pickering, Ontario
L1W 2A1
Canada

Sales Support
E-Mail: casales@vex.com
Phone: 905-492-2099
Fax: 905-492-2638
Toll-free: 833-29-ROBOT (833-297-6268)
Note: Our toll-free number is for product support only.

Technical Support
E-Mail: support@vex.com

Marketing & Branding
E-Mail: marketing@vex.com

Competition Support
E-Mail: support@robotevents.com
Website: roboticseducation.org/contact-us

China Sales & Distribution

Innovation First International (Wuhan) Limited
Suite 4301, Zheshang International Building
718 Jianshe Avenue
Jiangan, Wuhan
Hubei, China 430014

Sales Support
E-Mail: cn-sales@innovationfirst.com
Phone: +86(27)8860 6608
Fax: +86(27)8860 6608
http://www.innovationfirst.cn

Technical Support
E-Mail: support@vex.com

Marketing & Branding
E-Mail: marketing@vex.com

Competition Support
E-Mail: support@robotevents.com
Website: roboticseducation.org/contact-us

United Kingdom Sales & Distribution

Innovation First Trading SARL
6 Melford Court
Hardwick Grange
Warrington
WA1 4RZ
United Kingdom

Sales Support
E-Mail: eusales@vexrobotics.com
Phone: +44 (0) 1925 251038

Technical Support
E-Mail: support@vex.com

Marketing & Branding
E-Mail: marketing@vex.com

Competition Support
E-Mail: emeasupport@roboticseducation.org
Website: roboticseducation.org/contact-us

U.S. Office & Distribution Center

VEX Robotics, Inc.
6725 W FM 1570
Greenville, TX 75402
United States

Sales Support
E-Mail: sales@vexrobotics.com
Phone: +1-903-453-0802
Fax: +1-214-722-1284

US Sales and Support hours are Monday - Friday, 7am - 5pm CT

Technical Support
E-Mail: support@vex.com

Marketing & Branding
E-Mail: marketing@vex.com

Competition Support
E-Mail: support@robotevents.com
Website: roboticseducation.org/contact-us

Asia-Pacific (Outside of China) Sales & Distribution

Innovation First Trading SARL
Suite 1006, Chinachem Golden Plaza
77 Mody Rd., Tsim Sha Tsui East
Kowloon
Hong Kong

Sales Support
Sales & Marketing E-mail: ap-sales@vexrobotics.com
Phone: +852-2152-0727
Fax: +852-2117-9335

Technical Support
E-Mail: ap-cs@vexrobotics.com

Marketing & Branding
E-Mail: marketing@vex.com

Competition Support
E-Mail: support@robotevents.com
Website: roboticseducation.org/contact-us

European Sales & Distribution

Innovation First Trading SARL
Parc Logistique Eurohub Sud
3434 - Dudelange
Luxembourg

Sales Support
Email: eusales@vexrobotics.com
Phone: +44 1925 251038

Technical Support
E-Mail: support@vex.com

Marketing & Branding
E-Mail: marketing@vex.com

Competition Support
E-Mail: emeasupport@roboticseducation.org
Website: roboticseducation.org/contact-us

Australian Sales & Distribution

Innovation First Trading SARL
16 Waddikee Rd.
Lonsdale, SA, 5160
Australia

Sales Support
E-Mail: auinfo@vexrobotics.com
Phone: +61 08 8326 5500
Fax: +61 08 8326 1888

Technical Support
E-Mail: support@vex.com

Marketing & Branding
E-Mail: marketing@vex.com

Competition Support
E-Mail: support@robotevents.com
Website: roboticseducation.org/contact-us

Middle East & North Africa Sales & Distribution

Innovation First International AU Pty Ltd - Dubai Branch
Office/Suite 804, 8th floor, Building 2,
Bay Square, Business Bay, Dubai, UAE

Sales Support
E-Mail: menasales@vexrobotics.com
Phone: 971 4 559 6204

Technical Support
E-Mail: support@vex.com

Marketing & Branding
E-Mail: marketing@vex.com

Competition Support
E-Mail: emeasupport@roboticseducation.org
Website: roboticseducation.org/contact-us