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Support
VEX V5 Support
Get in touch with our team for help with specific issues and concerns.
U.S. Office & Distribution Center
VEX Robotics
6725 W FM 1570
Greenville, TX, United States, 75402
Office Hours 7am - 5pm CT
Phone: +1-903-453-0802
E-Mail: support@vex.com
sales@vex.com
Canada Office & Distribution Center
Innovation First Trading, Inc.
940 Brock Rd. Unit #9
Pickering, Ontario Canada
L1W 2A1
Office Hours 8:30am - 4:30pm ET
Phone: +1-905-492-2638
E-Mail: support@vex.com
casales@vex.com
U.K. Office & Distribution Centre
Innovation First Trading SARL
6 Melford Court
Hardwick Grange
Warrington, United Kingdom
WA1 4RZ
Office Hours 9am - 5pm GMT
phone: +44 (0) 1925 251038
E-Mail: support@vex.com
eusales@vex.com
European Office & Distribution Centre
Innovation First Trading SARL
21b rue Gabriel Lippmann
L-5365 Munsbach
Luxembourg
Office Hours 9am- 5pm CET
phone: +352 27 86 04 87
E-Mail: eusupport@vex.com
luinfo@innovationfirst.com.com
Australian Office & Distribution Center
Innovation First Trading SARL
16 Waddikee Rd.
Lonsdale, SA, 5160
Australia
Office Hours 9am- 5pm ACST
Phone: +61 08 8326 5500
E-Mail: support@vex.com
auinfo@vex.com
Asia Pacific Office & Distribution Center
Innovation First Trading SARL
Suite 1006, Chinachem Golden Plaza
77 Mody Road, Tsim Sha Tsui East
Kowloon, Hong Kong
Office Hours M-F 9am-5pm (GMT +8)
Phone: +(852) 2152-0727
Fax: +(852) 2117-9335
Sales E-Mail: ap-sales@vex.com
Customer Support E-Mail: ap-cs@vex.com
Knowledge Base
Tips and tricks for some of the most
common VEX product questions.
STEM Labs
Hands-on activities to challenge
students, and make learning fun.
Firmware Updates
Keep your electronics up to date with the
latest firmware release.
VEX Forum
Teach, collaborate and learn from our
community experts.
Competition Resources
Learn more about this year's VEX Robotics
Competition game.
Marketing Assets
Download free VEX logos, videos, brochures,
photos and more.